Best Reasons to Have an Online Booking System
There are lots of advantages of online booking systems. When you combine modern technology with high-quality customer service, your business will get the advantage for filing activities and selling services. However, before you choose a provider, you should first consider the advantages and disadvantages of online booking to ensure that you get the right one for your business. Below are five advantages of a direct online hotel booking system.
1. Business Open 24/7
One of the advantages of a booking system is that customers are able to book a room no matter what time of the day. This is ideal if you get a lot of customers from overseas. The difference in the time zone will not be a factor when they try to book a room at your hotel. When you use an online direct booking system, your business is open 24 hours a day, seven days a week even if you are not in the office.
2. Commission Free
When you are paying a commission for bookings via booking portals, you are giving a portion of your income to a third party. If you have your own online direct booking system, you don’t need to pay the middle man anymore. When you use a booking portal, you are promoting them at the same you are promoting your business. You don’t need to worry about promoting others when you have your own booking system.
3. Less Stress
If you think that your business is already taking over your life, then you should consider getting an online booking system. One of the advantages of online booking is that you can manage all the bookings through a single portal. Whether they are bookings received over the phone, walk-ins, or online bookings, you can immediately check their status through the system. You don’t even have to be in the hotel to check your bookings. You can do so as long as you have a browser and an internet connection.
4. Get Paid Faster
With an online booking system, customers are required to pay for their bookings in advance. That means money will be put into your pocket faster so that you don’t need to worry about the payment when the guests arrive. This is also advantageous to customers because all they need to do is show up.
5. Up Selling
Up-selling is the best way to improve your hotel’s revenue. It is adding extra items at booking that will enhance the customer’s experiences. You can include hotel pickup in the booking form. While it might not drive the sales, customers might be willing to spend a couple of pounds more for the service.
These are the advantages of a booking system. As you can see, having one will make your hotel bookings more manageable. All you need to do is to log into the system, and you can access all the information you need when it comes to your hotel’s bookings.